1. Introduction

Welcome to Textile Promotional Store! These Terms and Conditions govern your use of our website, textilecarpetshop.com, and the purchase of products from us. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information during the registration and checkout process.
  • Use the website only for lawful purposes and not engage in any activity that could harm the site or its users.
  • Respect our intellectual property rights and not reproduce, distribute, or modify any content without our permission.

3. Product and Service Description

We offer a wide range of textile products, including but not limited to:

  • Artek fabrics
  • Bed linen
  • Bed sheets
  • Bedspreads
  • Blankets
  • Cloth napkins
  • Cotton rugs
  • Cushion covers
  • Cushions
  • Decorative cushions
  • Duvet covers
  • Duvets & pillows
  • Fabrics
  • Inner cushions
  • Marimekko fabrics
  • Other rugs & carpets
  • Paper yarn rugs
  • Pillowcases
  • Placemats & runners
  • Plastic rugs

We strive to provide accurate descriptions and images of our products. However, slight variations in color or texture may occur due to screen settings and lighting conditions.

4. Order and Payment Terms

When you place an order, you agree to the following:

  • Orders are processed within 1-2 business days.
  • We accept payments via Visa, MasterCard, JCB, and PayPal.
  • Shipping costs are as follows:
    • Standard Shipping: $12.95 via DHL or FedEx, with delivery in 10-15 business days.
    • Free Shipping: For orders over $50 via EMS, with delivery in 15-25 business days.
  • We ship globally, excluding some remote areas and certain regions in Asia. Please check our website for details.

5. Returns and Exchanges

We want you to be satisfied with your purchase. Our returns and exchanges policy is as follows:

  • You may return or exchange items within 15 days of receiving your order.
  • Items must be unused, in their original packaging, and in the same condition as when received.
  • Certain items, such as bed linen, bed sheets, pillowcases, and cloth napkins, are non-returnable due to hygiene reasons unless defective or damaged upon arrival.
  • To initiate a return or exchange, contact us at [email protected] with your order number and details of the item(s) you wish to return or exchange.
  • Refunds will be processed within 7-10 business days after we receive and inspect the returned item. Shipping costs are non-refundable.

6. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Textile Promotional Store and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Limitation of Liability

Textile Promotional Store is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the maximum extent permitted by law.

8. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from your use of our website or products will be resolved in the courts of Bismarck, US.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]

Address: 4675 Candlelight Drive, BISMARCK, US 58505